Refund policy

Personalized Perfume Favor Returns & Refunds

Because our personalized perfume favors are made specifically for you, all personalized favor orders are final sale once production has begun.

Each order is prepared using the personalization, fragrance, color, and other selections submitted at the time of purchase. Personalized products cannot normally be restocked or resold, so we are unable to accept returns or exchanges due to a change of mind, event cancellation, incorrect information supplied by the customer, or a preference for a different fragrance or design.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We will gladly make changes or cancel your order before production begins whenever possible.

Once personalization or production has begun, the order cannot be canceled, returned, or refunded.

Please Review Your Personalization Carefully

Customers are responsible for reviewing all submitted personalization details before placing an order, including:

  • Names and initials
  • Event dates
  • Monograms
  • Foil or color selections
  • Fragrance selections
  • Quantities
  • Any other custom information

We produce your favors using the information provided with your order. Beebly Bloom is not responsible for spelling, date, or personalization errors submitted by the customer.

Damaged or Defective Items

If your order arrives damaged, defective, leaking, or otherwise unusable, please contact us within 3 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Photos of the affected item(s)
  • Photos of the shipping box and packaging if damage occurred during transit

Please retain the damaged product and original packaging until we have reviewed your claim.

When appropriate, we will provide a replacement, refund, or other suitable resolution for the affected item(s).

Personalization Errors

If we make an error in your personalization that differs from the information submitted with your order, please contact us within 3 days of delivery and provide photographs showing the issue.

If the error was made by Beebly Bloom, we will correct or replace the affected item at no additional cost whenever reasonably possible.

Fragrance Preferences

Fragrance is highly personal, and individual scent preferences can vary.

For this reason, we cannot accept returns or provide refunds simply because a customer or guest does not prefer a selected fragrance.

We encourage customers who are unsure about fragrance selections to purchase our discovery set before placing a large personalized favor order.

Variations in Handmade Products

Our fragrances and personalized favors are prepared in small batches. Minor variations in fragrance color, label placement, foil appearance, or other handcrafted details may occur and are not considered defects.

Computer and mobile displays can also cause colors to appear slightly different from the finished product.

Event Changes or Cancellations

We understand that event plans can sometimes change. However, once production has begun, personalized orders cannot be returned or refunded because of an event cancellation, postponement, change in guest count, or other change in circumstances.

Please contact us as quickly as possible if your plans change before production begins.

Refund Processing

If a refund is approved, it will be issued to your original payment method.

After the refund is processed by Beebly Bloom, your bank or payment provider may require additional time for the credit to appear on your account.